TCP Business Systems, founded over 20 years ago, is an NEC distributor for New York and New Jersey, currently maintaining well over 50,000 ports in both states. We install and maintain NEC’s complete line of advanced telecommunications products, including Digital Key Systems, PBXs, VoIP, IVRs, Voice Mail, Auto-Attendant, Call Centers, and & Wireless applications. We are also an authorized distributor for @Comm/Xiox Call Accounting Systems, Active Voice Automated Attendant and Voice Mail Systems, and Holdcom Message-On-Hold Systems.
TCP engineers and designs hardware and software to integrate voice, data, facsimile and LAN applications using both SAPI and TSAPI technology. We also provide wire, coax and fiber cabling for voice, data and video applications. We design our systems to meet the individual needs of each customer.
Personal, friendly service and timely maintenance is the key to our success. Our technical staff undergoes rigorous training by NEC and is kept up-to-date on the latest product and service innovations. We understand the critical role that a telephone system plays in the smooth operation, growth and success of every business. TCP Business Systems ensures optimum system performance and customer satisfaction for years to come.
TCP is committed to service excellence. Service is available 24 hours a day, 365 days per year. Our technicians are equipped with cell phones and are dispatched from several locations in the New York/New Jersey Metropolitan area to provide speedy response times. We maintain several well stocked repair centers to ensure the availability of parts as needed. TCP’s installation and maintenance force presently consists of two in-house engineers, supported by skilled, NEC certified technicians. Our technicians average over 15 years of experience.
TCP’s customer base includes several Fortune 1000 companies where we currently maintain PBX Systems of up to several thousand lines. A list of customer references is available upon request